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Our products

Where do Maison Balme Truffles come from ?

We work with truffles that come from our family farm situated in the heart of the French Provence, perched on the hills of Luberon in the Vaucluse region. They are meticulously collected and given extra care by Géo Balme before being sent off to Biarritz in the Basque Country.

Maison Balme products are produced in France by a selection of local artisans in which we demand a set of quality criteria . Because French gastronomy is an undeniable virtue, Maison Balme has strict standards concerning the origins of its products. While products from Provence are put in the spotlight by means of the Rabasse ( truffle in Provencal), our foie gras, pâtés, terrines ,and other truffle products are produced in gastronomic areas such as the Basque Country and the Landes.

Buying Maison Balme Products

Go to “ Our locations” section on our website to find a Maison Balme shop and Maison Balme dealer locations.

Very soon you will be able to order our products by catalogue.

Your order will be shipped within 24 hours of order after receiving an order confirmation by email and will be delivered to your residence by Chronopost within 48 hours.

Customer Service

As soon as your order is ready to be shipped, you will receive an email with a tracking number that will allow you to track your order.

Simply return the product that you wish to be reimbursed for , at your own expense, to the following address : 99 rue Pierre de Chevigné, 64200 Biarritz, France. Refunds will be made after returned products have been verified (to be complete, intact, and in its original packaging) by cheque and sent to your residence.

Simply return the product that you wish to exchange , at your own expense, with a cheque equal to the price difference of the two products to the following address : 99 rue Pierre de Chevigné, 64200 Biarritz, France. If the price of the exchanged product is higher than that of the desired product, we will refund you the difference. Exchanges will be made after returned products have been verified (to be complete, intact, and in its original packaging) and sent to your residence.

Our Locations - Corner Balme

More than simple boutiques, our stores are truly meeting places. We wanted to create warm and friendly places designed to welcome you whether on your own or with family and friends, while offering you a unique experience around truffles. . Our tasting corner will allow you to get acquainted with our products by sampling some of the most noble and sought-after foods.

The Rabasse ( truffle in Provencal) can be found here in all its forms : fresh or canned, paired with charcuterie or cheese, in take-away dishes and even in omelets !

We invite you to pay us a visit at one of our sales locations where you can make your purchases or have a snack in a welcoming and authentic atmosphere.

  • Corner Biarritz:
    Biarritz Covered Market “Marché des Halles” 64200 Biarritz.
    Open Tuesday to Sunday ( during low season) from 8:00 a.m. to 1:30 p.m. and every day in summer.
  • Corner Anglet:
    Anglet Covered Market “Halles des Cinq Cantons” 64600 Anglet.
    Open Tuesday to Sunday (during low season) from 8:00 a.m. to 2:00 p.m. and every day in summer.

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Retailers

Retailers and resellers click here.

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Restaurateurs

Restaurant owners, find the list of our Maison Balme products here.

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Gift sets

For businesses, Maison Blame offers different gift sets available here.